Privacy policy

Data controller

The controller of your data is Qultor, the owner of this site. Its legal name, tax ID (RUC) and address are shown at the foot of every page.

For any question about your data, write to the contact email shown on this site.

What data we collect

• Name, company, country, email and phone you enter in the forms.
• The coffee you are interested in, estimated volume and your message.
• The page you write from and where the visit came from (campaign or QR code).
• If you submit a Complaints Book form: also your identity document, your address and, if you are a minor, the name of your parent.
• If you accept analytics cookies: browsing data collected by Google Analytics (pages visited, device, approximate location and cookie identifiers).

What we use it for

Only to answer your request, send you samples or quotes and follow up commercially. We do not sell or share your data.

Legal basis and retention

We process your data with your consent, under Peru’s Personal Data Protection Law No. 29733. We keep it while there is a business relationship or until you ask us to delete it. Complaints Book forms are processed to comply with a legal obligation and kept for at least 2 years.

Who we share it with

With the providers that run this site: hosting, email and analytics. Each one processes the data only to provide its service.

Your rights

You can request access, rectification, deletion or objection to the processing of your data by writing to the contact email. We reply within 10 business days.